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Shipping and Returns

If you have any questions, please E-MAIL us at Sales@MPExperts.com. Please allow 24 hours for a reply to your e-mail (closed on Sundays).

Office Hours:

Tues -Thurs: 9 a.m. - 6 p.m. (ET)

Sat: 10 a.m - 1:00 p.m. (ET)

Customer Service: 731-426-2044

Unit Quotes: 731-426-2044

E-Mail: Sales@MPExperts.com


Ordering Methods:

Order on-line any time with our secure shopping cart. All individual orders must be placed on-line.

Payment Methods:

We accept American Express, VISA, MasterCard and Discover for all online purchases.

SHIPPING COST CHANGES:
 
Contiguous 48 U.S. State Shipping Rates
Order Total *Priority (United States Postal Service)
$0.00 - $7.49 $10.40
$7.50 - $55.99 $10.40
$56.00 - $73.99 $10.40
$74.00 - $80.99 $11.95
$81.00 - $99.99 $13.95
$100.00 - $399.99 $17.95
> $400.00 $29.95
 
Alaska, Hawaii, Puerto Rico, Guam & APO Shipping Rates
Order Total *Priority (United States Postal Service)
$0.00 - $7.49 $10.95
$7.50 - $55.99 $10.95
$56.00 - $73.99 $10.95
$74.00 - $80.99 $12.95
$81.00 - $99.99 $14.95
$100.00 - $399.99 $18.95
> $400.00 $30.95

Our shipping rates are based on the total dollar value of your order. Occasionally, shipping rates may vary. APO customers ordering over $100 should contact us to confirm shipping rate.

With the exception of Engraved Badges, orders normally ship within 2 business days. All orders are shipped via U.S. Postal Service, Priority Mail. Please allow up to 2 to 3 business days for delivery. All sales are final unless the product is proven to be defective - within 15 days of shipping date. Shipping and handling charges are nonrefundable.

*When ordering ENGRAVED Badges, please allow up to 6 weeks for them to be completed and shipped.  Average time is 2 to 3 weeks.

Our company easily ships our products to military bases and military post offices in the United States. But we can also ship to military bases and military post offices around the world through the use of Army Post Offices (APO's) and Fleet Post Offices (FPO's). No matter how large or small an order, MPExperts.com is dedicated to making your purchase and delivery as affordable and convenient as possible. Our company delivers its products in accordance with the guidelines of what can be shipped to military units worldwide.

MPExperts.com is committed to offering excellent sales service not only to its private military consumers, but also to it's governmental customers.

Most orders are shipped via USPS priority mail w/ delivery confirmation. We reserve the right to use alternate shipping companies at our discretion.

Sales Tax:

All residents in the state of Indiana will be charged 7.00% sales tax.

Refunds & Returns:

All Sales are final. We will be glad to exchange defective items only - within 30 days from the date of the sale. Any items returned must be sent back prepaid in the same condition as when originally shipped. Shipping and handling charges are not refundable.

Warranties:

Shipping on all warranty items are to be paid by the customer.